Strategic Decision-Making

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Strategic Decision-Making

Our strategic decision-making service guides organizations through the key processes needed to generate more effective decisions–even when faced with truly wicked problems.

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Decision_making_teamStrategic decisions in areas like Mergers & Acquisitions, Growth & Market Expansion, Community & Urban Planning are often “wicked” problems: ill-defined, driven by values with no “optimal” solution and replete with unintended consequences.

According to Paul Nutt, researcher and author of Why Decisions Fail, 50% of all strategic decisions fail because businesses do not use the correct decision-making process. Instead of generating multiple options, they fixate on “yes/no” or “either/or” choices. Instead of seeking wider council, they rely on the opinions of a small team that lacks key insights from global corporate managers and leaders. Instead of exploring potential outcomes from proposed actions and their drawbacks, they focus on what tends to feel comfortable and quantifiable — implementation and operations. Finally, they overweight economic analysis, unintentionally converting “ROI” into “RO Lie”.

Find out how we can help you make better strategic decisions.   [button size=’small’ arrow=’no_arrow’ color=” background_color=” font_size=” line_height=” font_style=” font_weight=” text=’Learn more.’ link=’/contact-us/’ target=”]

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Engagement Goals

Conteneo’s Strategic Decision-Making service leverages the Conteneo Collaboration Cloud to guide organizations through a radically new approach to strategic decision-making.

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Created in collaboration with The Kettering Foundation and based on a proven process for wicked problem-solving, Conteneo’s Strategic Decision-Making Service guides organizations through the key processes needed to generate more effective decisions:

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  • We frame the strategic decision in terms of multiple options.
  • We engage your distributed leadership team in assessing these options through the Strategy-Engine process.
  • We analyze the results and help you understand the foundation for action within your organization.

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Conteneo’s Strategic Decision-Making service gives you the deliverables and guidance you need to be successful. Outcomes include:

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  • A thorough understanding of the strategic decision needed.
  • A vetted list of options and attendant actions and drawbacks.
  • A clear understanding of the actions (and their foundation) required by your team.

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Engagement Phases

A dedicated Conteneo Collaboration Architect (CCA) will guide your organization through the following phases.

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Strategic Framing

Working with your strategy team, your CCA will develop an understanding of the problem and create options for solving it. Each option is characterized by the actions needed to implement the option. Each action is associated with the drawbacks that must be considered if the action is implemented.

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Foundation Building

Your CCA will organize the strategy forums and guide the participants in evaluating the options, actions and drawbacks. Each forum creates a unique result that will be used for analysis.

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Analysis & Recommendations

Conteneo will analyze the results across all forums and generate data-driven recommendations, delivering them to your leadership team for implementation.

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Customer Stories

How leading organizations are using the Conteneo’s Decision Engine.

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Overcrowded Schools

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LosAltosCommunityMeetingLos Altos School Disctrict hired Conteneo as part of the district’s community engagement project to explore options and reach consensus on the district’s growing population and overcrowded schools. On April 24, the Conteneo team and Los Altos School district kicked off the engagement with a community meeting to begin the necessary work to complete the “framing” of the problem. Over the coming months, Conteneo, the district and residents will engage of difficult issues using Strategy Engine, part of the Conteneo Collaboration Cloud, and a strategic decision-making framework pioneered by the Kettering Foundation.

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Ready to Collaborate?

Ready to take action? Need more information? Get in touch.

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